Privacy Policy

Privacy Notice

This policy covers:

• Who we are
• Our privacy and information protection commitment
• Personal information types
• Personal information responsibilities
• Legal basis on which Petite Properties Ltd stores personal information
• Personal information that Petite Properties Ltd collects
• How personal information is used
• How information obtained through internet is handled
• How Petite Properties Ltd involves ‘third parties’
• Individuals rights regarding their personal information
• Retention of personal information
• Personal information safety
• Privacy and Information Protection Notice changes
• How to communicate concerns
• How to contact us

Who we are

We are Petite Properties Limited, a company limited by guarantee and registered in England and Wales number 05165781.

Our privacy information protection commitment  

We are committed to protecting your privacy and information. We will use the information that you consent to us having in accordance with the EU or UK regulations with which we are required to comply. We aim to be clear when we collect your information and to assure you that we will not process it in ways that you have not consented to. This privacy notice sets out the ways in which we will strive to achieve our commitment and for how we will meet your personal rights with regards to the personal information that we hold.

Personal information types   

Personal information is any information that identifies or can be used to identify an individual. Petite Properties Ltd restricts the information that it asks for to name, postal address, telephone number and e-mail address. Petite Properties may also hold personal information that is available publicly.

Personal information responsibilities

Petite Properties Ltd is responsible for controlling the personal information that it collects and processes and which it contracts third parties to process on our behalf (see Third Parties below).

Petite Properties is required to have a legal basis for storing and processing personal information. The legal basis that Petite Properties applies are “consent” (acquired through ‘opt-in’ to mailing lists)

Personal information that the Petite Properties collects      

Petite Properties asks for personal information:

• during the purchase products: be this on-line, in person or over the telephone;
• during the electronic processing of a purchase you will be asked to provide payment card details;
• when subscribing to the mailing list through the link on Petite Properties web site or online shop.

How personal information is used    

We will never share personal information with anyone without your consent. We will never sell or rent your personal information. We may be obliged to give information to relevant authorities if required to by law, in which case we will comply with judicial proceedings.

We use your personal information:

• to provide you with the goods you have purchased;
• to keep you informed of any changes in relation to a current order that is being processed;
• to process a payment, however neither bank nor credit card details are stored,
• to respond to information you have asked for;
• to provide you with information about up and coming shows and undertake research to help us understand how we can improve our services or information;

How the Petite Properties involves ‘third parties’   

Petite Properties does not share any information with ‘third parties’

Individuals rights regarding their personal information

You have a right to ask for the deletion of all personal information held by us without undue delay.

• personal information held in relation to online purchases can be deleted by contacting Petite Properties.
• you can unsubscribe from mailing lists, and therefore have your personal details deleted, by contacting Petite Properties via email, phone or the postal service.

You have a right to prohibit the use of your personal information.

• Personal information will only ever be used for the purposes for which you have consented (i.e. opted-in). However, should you want to object to the use of your information you should use the contact details at the end of this policy.

You have a right to ask for incomplete personal information to be completed or for incorrect information be corrected.

• for personal information provided for purchases you should contact the Petite Properties;

You have a right to access your personal information in order to know what is held and how it is being used.

• You are able to access your account and through this can see what personal information is stored and, by options selected, see what the personal information is used for.
• You can also ask Petite Properties to provide the details of the information that is held. Such requests should be made to the contact shown at the end of this policy. Requests will be satisfied within 40 days of being received and will be free of charge unless deemed to be manifestly unfounded or excessive, particularly if repetitive, in such cases a reasonable fee to meet administrative costs will be made.

You have a right to ask for your personal information to be transferred to another organisation.

• Should you want your personal information to be transferred by Petite Properties to another organisation a request should be submitted to the contact shown at the end of this notice;

Personal information safety  

Where possible we aim to keep a single record for each patron. Your personal information will be held and processed on Petite Properties systems and those of its service providers. Your personal information will always be held securely, access will be strictly controlled and stored and processed only by Petite Properties with the regulations that we are required to follow.

The transmission of information over the internet is not completely secure. We will do our utmost to protect your personal information, but we cannot guarantee the security of the information transmitted to our web site and any transmission is at your own risk.

Cookies

What is a Cookie

Cookies are small files of numbers and letters stored on a device (e.g. computer, laptop, smartphone) when a user accesses a website. They are designed to hold a modest amount of data specific to a particular client and/or website, and can be accessed either via the web server, or the client computer. Cookies allow our website to recognise devices and remember information regarding preferences e.g. if you have created a personalised homepage, or if you have logged into a site. Cookies don’t tell us who you are, and you can determine whether or not to allow cookies onto your computer – see ‘How can I see or control Cookies’ (below). We use two particular types of cookies on our website.

Google Analytics

Our website uses Google Tag Manager (GTM) for its tracking and analytics, and to observe statistics and adapt and improve online services. The cookies used trace traffic anonymously across the website, where the data is collated within Google Analytics.

How can I see or control Cookies
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic.  

By continuing to browse Petite Properties website and online shop you are agreeing to our use of cookies. Be aware that restricting cookies on our website may impact on some functionality.

Privacy Notice  Changes            

We may change this Privacy Notice from time to time. If we make any significant changes in the way we treat your personal information we will make this clear, both on our website and by contacting you directly.

How to communicate concerns        

If you require any clarification regarding our information practices, or if you feel we could improve the way we use your information or inform you of how we will use it, please contact us using the details below.

If you feel we have failed in our duty to protect your information or to inform you of how we will use it, you are entitled to express your concerns to an independent body. You can find information on how to express your concerns at the Information Commissioners’ Office, https://ico.org.uk/concerns/.

How to contact us     

Email: info@petitepropertiesltd.com

Telephone: Tony Broadwood 01526 320958

Post: The Old Methodist Church, High Street, Metheringham, Lincoln, Lincolnshire LN4 3EA